Smart Digital Menu Boards

Digital menu boards are foundational to a positive customer experience and drive thru efficiency at scale. Deliver accurate, relevant menu content that updates in real time, so the right information and promotions reach the right customer no matter where they are in the ordering journey. By layering on advanced technology, such as wireless sensors, cameras and AI, you can customize and personalize the ordering experience. From quick service restaurants to grocery and convenience stores, smart digital menu boards are proven to speed up service, offset labor challenges and ultimately increase sales.

Smart Digital Displays

Show menu items, offers and promotions with optimal clarity and relevance.

Sensors

Gather data that gives valuable insights into what’s happening in and around your restaurant or store.

Artificial Intelligence

Personalize, automate and optimize the store, restaurant interior and drive thru experience to improve sales, loyalty and efficiency.

Seamlessly Connect the Online Ordering and Order Pickup Journey

Strategically placed digital signs and digital menu boards make an immediate impact on all aspects of customer experience, including menu navigation and decision making. A traditional digital menu board shows images and enticing video of your menu offering, Limited Time Offers (LTOs) and promotions. A modern digital menu board is a dynamic, data-driven communication platform that is truly integrated in your communications strategy, opening major opportunities for customer loyalty, engagement and satisfaction. Connect with your customers on mobile and seamlessly continue the conversation in the restaurant or the store.

Drive More Sales and ROI

Whether driving sales in the QSR drive thru, inside the convenience store, at the grocery store deli counter, movie theater or other high volume retail environment, digital menu boards are proven to increase average check.

Display menu with optimal clarity
Increase attention with engaging video
Drive menu relevance with real-time content updates
Offset labor and supply chain challenges with peak menu optimization
Ensure clarity or current menu offering, process and status
Customize content based on conditional factors such as weather, crew, overage/supply changes
Personalize menu content for loyalty customers

Digital Menu Boards in the Drive Thru

The accuracy and convenience of “smart” digital menu boards begins before the customer places their order. Taking into account real-time, conditional insights, digital menu boards deliver a relevant, customized experience for the consumer. This is particularly true in the drive thru. Digital signs and menu boards allow you to greet the customer, highlight LTOs and high margin items, display relevant menu suggestions and ensure accuracy with a menu confirmation board. Digital menu boards in the drive thru open up an opportunity for true one-to-one personalization. By recognizing known, loyal customers when they enter the drive thru, rules on the backend can trigger the digital menu board to update in real time, promoting items that appeal to each unique customer, or highlighting relevant, higher margin menu items.

Digital Menu Board Software

Managing content and hardware at scale

Scale is the most important factor to consider when approaching a new digital menu board deployment. Most content management systems are designed with a small handful of endpoints in mind: mobile, tablet, and desktop. In digital signage, often we see variations in content across locations. Everything from pricing to LTOs needs to be flexible to the right authorized user.

Your CMS also needs to be able to accommodate network differences. Rural locations might have far less bandwidth for image downloads than urban locations.

Digital Menu Board Software will accommodate locales for both the network and end-users.

Read our blog, Digital Signage Content Management for a deep dive on Digital Menu Board Content Management for enterprise networks.

Proven Solutions

Powering Digital Menu Boards for 8 of the top 10 Quick Service Restaurants

Secure

Driving stable, secure content to 750,000+ digital menu boards globally

Full-Scope Solutions

Delivering a full scope of in-house hardware, software, services support and insights

From a tactical and future growth perspective, operators should consider these questions as they approach vendors.

Key Considerations for Digital Menu Boards

Does your digital menu board technology partner have direct experience and authority over hardware and software for digital signage?

How will you integrate live data into your content?

Does your content strategy break out segments by daypart, considering actual work conditions such as the number of employees you have on the floor and how busy they will be? Does it provide goals and hypotheses that your test project will answer?

Can your provider integrate with any Point of Sale (POS) or loyalty app, or are they tied to specific technologies?

Is the solution proven at scale?

What does support actually look like in terms of expertise and ability to solve real problems?

Is there room to grow the digital menu board into advanced use cases, including AI- and sensor-driven personalization and responsive systems?

STRATACACHE provides a full scope of technology solutions across mobile, kiosk, counter and drive thru. Through a combination of smart digital menu boards, sensor systems and AI, our technology improves the guest experience and loyalty through customization. STRATACACHE is trusted by 8 of the top 10 QSR brands, delivering content to 750,000+ digital menu boards globally.

Why is STRATACACHE the right technology partner for your quick-service restaurant? With more than three decades of experience bringing technology that enhances the customer experience to market, we are the leading solution provider for quick service restaurants, grocery, pharmacy and retail.

- 30+ years experience
- Technology partner for 8 out of 10 of the top QSR brands
- 650,000 digital menu boards in the field
- 3.3+ million digital devices globally

Whether technology is brand new to your restaurant, or technology is part of your current customer experience strategy, we are the leading trusted partner in fast casual and quick service restaurant solutions - from preview menu boards to fully automated, mobile order fulfillment. We partner with you to find the perfect solution, tailored to your location, customers, employees and operations.