Access the global STRATACACHE support network to manage your digital signage experiences and improve the efficiency of your program.

Stratacache_Supportservices_Managedservices_Center

Managed Services

With STRATACACHE operating as your digital signage managed service provider, we manage the uncertainty so you can keep your business moving forward.

Leverage our resources to develop, schedule and manage your digital signage solutions. We efficiently and effectively monitor your system 24/7/365. Here’s how we also help:

  • Regulated Costs
  • Managed Back-ups and Releases
  • System Security and Recovery
  • Performance Reporting

STRATACACHE can provide comprehensive fully-managed service solutions.

Stratacache_Supportservices_Remote_Technology

Remote Monitoring and Network Operations Center

Engage us to continually monitor your digital signage solutions. All potential problems are flagged, our team is alerted, and the issue is prevented or fixed before it has a chance to affect your business. STRATACACHE can increase your efficiency through remote monitoring and network operations.

Implementation

Kick off your digital signage project with reliable implementation. Our dependable digital signage installation teams include highly-trained general contractors and A/V and IT digital signage specialists.

Smart Service

Responsive. Reliable. Proven.

The STRATACACHE Smart Service Team keeps the digital store up and running. Across the nation’s largest markets, our tech experts stand ready to support any digital network or shopper engagement solution. We get it done right – and right away.

Stratacache_Supportservices_Smartservice_team

WHAT WE DO

  • Routine compliance checks to ensure network performance
  • Network deployment support from initial site surveys to post-install audits
  • Troubleshooting and repair of key network components
    • Digital signage screens
    • In-store radio hardware
    • In-store network connectivity
  • Network component configuration and replacement
  • Advertiser, research and merchandising support
  • Associate and customer education
  • Ethernet cable testing and repair
Stratacache_SupportServices_Smartservice_Map

WHAT TO EXPECT

  • 35%-50% reduction in field service costs*
  • A measurable increase in the number of recovered service parts
  • Next-business-day service or faster
  • National distribution of local representatives with coverage in the top 25 metro areas and the ability to expand fast
  • Quick escalations, backed by established relationships with leading industry vendors
  • Enhanced support from the global infrastructure of STRATACACHE

*Savings dependent on project scope

Stratacache_SupportServices_Picture1Stratacache_SupportServices_Picture2Stratacache_SupportServices_Picture3