Airport Digital Signage & Wayfinding
STRATACACHE increases customer engagement at the point of purchase with interactive digital media.
Occupancy Management for Airport Facilities
Reassuring the public that it’s safe to return to travel is top of mind for airports and airlines during these unprecedented times. Walkbase IntelliCount allows operators to manage occupancy inside facilities in an impactful way, providing passengers with the assurances they need to rejoin the traveling public. Walkbase uses privacy-friendly sensor technology to keep accurate account of passengers inside of the facility, including retail locations, restaurants and premium lounges. This technology can also be tied to digital signage or mobile apps to communicate areas of the facility with available capacity.
Occupancy Measurement allows airports and airlines to:
- Measure the number of passengers inside airport spaces in real time
- Collect occupancy history data for audit purposes and to help with staff planning based on passenger patterns
- Ensure a precise occupancy count with high accuracy, 3D sensors at entrances and exits
- Save cost over time compared to manual door counting with highly accurate and reliable data
On-Demand Webinar: Occupancy Management for Airport Facilities
With more than two decades of experience in transportation technology and location-based analytics, Mark Mayfield and Ben Reynolds
discuss managing airport passenger flow in the COVID-19 era and beyond in the on-demand webinar linked below.
Create Powerful Passenger Experiences
STRATACACHE’s marketing technology and solutions can transform your airport or transportation center by breathing new life into your airport operations with an intelligent and flexible digital content network.
Inform
Entertain
Activate
How it Works
The central nervous system of the platform is Walkbase, which privately and securely analyzes connected devices with a network of sensors and an analytics platform which creates an accurate visualization of passenger dwell and flow through the facility.
The Scala Digital Signage Content Management platform connects locally to operational systems such as AODB, building automation and airline hosts, then delivers beautifully designed applications and digital content with which passengers interact.
The network provides the optimal platform to innovate, optimize, enhance and personalize the airport experience for passengers, tenants and employees.
Enhance Check-in Experience
High-Touch Concierge Services
Simplify Customs Experience
Enhance Check-in Experience
Proactively prepare travelers for their journey with flight/trip status, time to gate, security wait times and current weather at their final destination. Even raise awareness for worthy causes or celebrate holidays with beautifully designed themes on a larger-than-life canvas.
High-Touch Concierge Services
Highlight flights on FIDS displays in a user-defined color for passengers who opt in for concierge-level service which will result in less time searching and more time traveling.
Simplify Customs Experience
Welcome global travelers and direct them in their native language based upon a flight origination. Call passengers forward with audible and visual cues when border management agents become available.
Direct Passengers Proactively
Promote Amenities and Concessions
Listen to Your Customer
Direct Passengers Proactively
Guide passengers around obstacles such as construction zones and elevator maintenance in their preferred language. Provide wait times for people movers or services such as Uber or Lyft.
Promote Amenities and Concessions
Display promotions for retail stores and restaurants in the airport based upon the predominant profile of passengers in the area. Receive valuable insights about responsiveness with real time analytics.
Listen to Your Customer
Deploy interactive satisfaction surveys via all-in-one tablets and monitor the results in real-time to create actionable insight and improve airport services.
Emergency Communications
Communicatie with Staff
Ensure Fun
Baggage Claims
Emergency Communications
Display attention-grabbing and life-saving instructions to passengers and staff, in multiple languages, in the event of an emergency to improve overall passenger safety and security.
Communicatie with Staff
Provide important internal communications such as job postings, upcoming events and training opportunities, recognize employees for significant milestones or display key performance metrics.
Ensure Fun
Encourage passengers to interact with displays from their mobile device and play a competitive game with other passengers, creating a fun and memorable experience while waiting for their flight.
Baggage Claims
Welcome passengers and provide valuable entertainment and local information while they await their luggage. Provide a countdown to baggage delivery and inform them when all bags are delivered.