Agencies Helping to Raise the Bar

By STRATACACHE Team
March 31, 2025

As retail media networks grow, how are agencies evolving to better serve their clients looking to activate across the various RMN touchpoints to create true omnichannel campaigns? How do brands and agencies view the opportunities of in-store retail media and how it works with inventory available online as part of a full-funnel campaign?

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As retail media networks expand and diversify, agencies are under pressure to evolve—fast. In this thought-provoking session from What’s In Store for Retail Media Networks, agency leaders and brand marketers come together to explore how they’re adapting to serve clients across a rapidly multiplying landscape of RMN touchpoints.

The discussion digs into how agencies are rethinking planning, activation, and measurement to help brands execute truly omnichannel campaigns—connecting online inventory, in-store activations, and digital media into a unified strategy. Panelists share how they’re navigating fragmentation, building cross-functional teams, and aligning creative and media efforts to deliver seamless customer experiences.

The session also examines how in-store retail media is being woven into broader full-funnel strategies—working in tandem with digital placements, loyalty data, and product availability to drive meaningful outcomes. For anyone shaping retail media plans across multiple platforms and formats, this session offers valuable insight into what it takes to succeed in today’s connected commerce environment.

Speakers:

James Chandler – Chief Strategy Officer, IAB UK 

Amo Aujla-Tse – Retail Media Strategy Lead, Publicis Media.

Uche Ofili – Head of Agency, SMG

Jill Orr – Managing Director, Enterprise EMEA, Criteo

Read more about the agency perspective.

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